Issues Can Turn Into Crises Fast
Are you worried about how your company may handle issues that arise - before it turns into a crisis?
Whether the potential issue is internal or external, TrizCom PR can help with issues management. We work with private and public companies to address issues quickly, proactively and effectively so they don’t become crises. Our public relations professionals have experience in a wide range of areas, including employee behavior, unpopular company decisions, public policy, activist activity, community relations, customer injuries and more.
Issues Management &
Remediation
Experience Matters
Having an experienced team on your side will give you peace of mind knowing that your business has someone watching out for its best interests if potential problems arise. In addition, you won’t have to worry about making costly mistakes because our team is dedicated to finding solutions before a situation turns into a crisis.
Contact us today for more information on how we can help protect your business from potential issues. Let us guide you as we help you address them proactively.
Brand Protection
Both private and public companies encounter issues – both internal and external – that can result in a variety of adverse outcomes, such as wrong public opinion, employee resignations, share price declines, investor concern/shareholder concerns, board attention and potential legal concerns. Nothing good happens when an issue is avoided and becomes a crisis.
TrizCom PR guides partners as they address issues proactively. Most crises start as issues that should have been addressed or addressed promptly. Issues can include employee behavior, unpopular company decisions, public policy, activist activity, community relations, customer injuries and a wide range of other occurrences.
We work closely with decision-makers within partner companies – sometimes actively through the day, depending on how fast the issue evolves – so we can take action in as close to real-time as possible, if necessary.
Proven Process
Our proven five step issues management procedure:
Monitor – Ensure all online listening tracking tools and internal reporting procedures are in place and monitor regularly.
Identify – Determine if the problem is a risk, issue or crisis.
Analyze – Investigate the issue. Rank the issue’s risk and determine its scope. Determine who needs to be involved.
Mitigate – Act and monitor.
Evaluate – Review all steps taken with all parties involved.
Types of Issues TrizCom PR Handles
Abuse
Accidents
Accounting Errors
Accusations
Activism
Arrests
Automobile Accidents
Aviation Accidents
Bank Regulatory Shutdowns
Bankruptcy
Community
Confrontation
Contagious Diseases
Corruption
Criminal Activities
Cybercrimes
Damage
Data Breaches
Deception
Drug/Alcohol Issues
Employee Relations
Employee, Management or Board Behavior
Environmental Hazards/Damage
Executive/Management Misconduct
Financial
Food Poisoning
Fraud
Global Pandemics
Health and Welfare
Illegal Activities
Illness
Industrial Accidents
Infringements
Injuries and Fatalities
Injury
Leadership Issues
Legislation
Litigation
Loss
Malevolence
Management misconduct
Misrepresentation
Murder
Natural Disasters/Weather-Related Events
Natural/Human-made
On-and-Off-the-Clock Employee Misconduct
Organizational
Patent/Trademark Issues
Personnel
Product Tampering
Race Relations/Discrimination
Regulatory
Regulatory Issues
Rumors/Allegations
Security Gaps
Sexual Abuse
Skewed Management Values
Slip and Falls
Social Media
Social Media Incidents
Software Failures
Spokesperson Misconduct
Supply Chain Disruptions
System Failures
Technological
Terminations
Terrorist Attacks
Unions
Workplace Violence
Peace of Mind
TrizCom PR offers solutions and strategies to handle the toughest of situations. Not only do we help keep your negative public opinion under control, but also support you in addressing internal risks within the organization without fear of legal consequences. Our experience in public relations allows us to provide insight on how stakeholders think about an issue, as well as how best to manage it for maximum efficiency.
With TrizCom PR's Issues Management expertise, partners can be sure their reputation and brand image is intact while still navigating through complex issues or crises that require sensitive conversations with various groups like employees, community leaders, shareholders or customers. We work diligently so our partners can focus on running their businesses while feeling secure knowing they have trusted counsel when needed most.
Contact us today and get started on protecting your business’s good name.
